Jalilive Terms and Conditions – Complete Betting Platform Policy

1 General Terms & Conditions

Jalilive (referred to hereinafter as the "Platform") is an online betting and gaming service operating under an international license. These Terms and Conditions apply to all Jalilive members and users of the Platform.

By using the Jalilive website or mobile app, you are deemed to have automatically accepted these Terms and Conditions. If you disagree with any part of these Terms and Conditions, please refrain from using the Platform.

• Jalilive reserves the right to update these Terms and Conditions at any time.
• Updated terms take effect immediately upon publication on the website.
• Members are responsible for reading the terms and conditions regularly.
• These Terms and Conditions are available in both Bengali and English; in the event of any conflict, the English version shall prevail.

2 Account Registration & Verification

The following requirements must be met to create an account on Jalilive:

• The applicant must be at least 18 years of age.
• Each person may register only one account.
• All information provided at registration must be accurate and up to date.
• Accounts registered with false or inaccurate information may be closed at any time.
• It is the member's responsibility to keep their account password and login credentials strictly confidential.

As part of the KYC (Know Your Customer) verification process, Jalilive may request a national ID card, passport, or other identity documents at any time. Withdrawal processing may be delayed until verification is complete.

3 Deposits & Withdrawals

All financial transactions on Jalilive are processed securely using encrypted methods. The rules governing deposits and withdrawals are as follows:

• Withdrawal requests will only be processed using the same method used for the original deposit.
• Jalilive may request additional verification for any suspicious transactions.
• Large transactions are reviewed under our anti-money laundering policy.
• There are no additional charges on deposits; however, your bank or mobile banking provider may apply their own fees.

4 Betting Rules

The following rules must be observed when placing bets on Jalilive:

• Once a bet is confirmed, it cannot be cancelled or amended.
• If a bet is placed at incorrect odds due to a system error, Jalilive reserves the right to void that bet.
• For live betting, any bets placed before an internet disconnection will remain valid.
• If a match or event is cancelled, the stake for that bet will be refunded.
• Arbitrage betting — placing opposing bets on the same match to guarantee a profit — is strictly prohibited.
• Odds change notifications will be visible on the app or website.

Jalilive's odds are set by an in-house team of experts and updated in line with market movements. Impartiality in odds-setting is one of Jalilive's core commitments.

5 Bonuses & Promotions

Jalilive offers a variety of bonuses and promotional offers. Each bonus has its own specific terms, which are detailed in the offer description. General bonus policy:

• The welcome bonus is available to new members only and can be claimed once per account.
• To withdraw bonus funds, you must meet the specified wagering requirement (typically 10x–30x).
• Winnings earned using bonus funds are subject to wagering requirements before withdrawal.
• Multiple bonuses cannot be used simultaneously unless explicitly permitted.
• Jalilive reserves the right to modify or cancel any bonus offer at any time.
• Accounts found attempting to fraudulently claim bonuses will be closed.

6 Security & Privacy

Jalilive takes the security of your personal information extremely seriously. Key points of our security policy:

• All data is protected with internationally standard SSL/TLS encryption.
• Your financial information is never shared with third parties.
• Jalilive only collects information that is necessary to provide its services.
• If you notice any suspicious activity on your account, report it immediately.
• We recommend changing your password regularly and enabling two-factor authentication.

For our full privacy policy, please visit our Privacy Policy Read the page.

7 Responsible Betting

Jalilive believes betting should be a form of entertainment, not a financial solution. That's why we actively promote responsible betting and provide a range of tools to support it:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Loss Limit: Set a maximum loss limit for a given period.
• Cooling-Off: Put your account on a temporary break for a set period.
• Self-Exclusion: Permanently deactivate your account for an extended break.
• Reality Check: Receive session time and spending reminders at regular intervals.

To learn more, visit our Responsible Gaming View page.

8 Prohibited Activities

The following activities are strictly prohibited on Jalilive and may result in account termination and balance forfeiture:

• Creating or operating multiple accounts.
• Opening an account using another person's identity.
• Placing bets using bots, scripts, or automated software.
• Attempting to make unauthorized modifications to the platform's system or software.
• Abusing the bonus system or claiming the same bonus more than once.
• Systematically placing bets to exploit arbitrage opportunities or guarantee profit.
• Any transaction involving money laundering or illegal funds.
• Threatening or harassing other members.

9 Account Closure

Jalilive reserves the right to temporarily or permanently suspend an account in the following circumstances:

• Violating the terms and conditions.
• Registering with false information.
• Engaging in prohibited activities.
• Extended periods of inactivity on the account (dormant account).
• For any legal or regulatory reason.

Members may also close their account at any time by contacting support. You will have the opportunity to withdraw your verified balance before closure, unless the account is being closed due to a terms violation.

10 Limitation of Liability

Jalilive is not liable for the following:

• Bets lost or opportunities missed due to internet connectivity issues.
• Delays caused by third-party services (payment gateways, banks).
• Force majeure events such as natural disasters or government directives .
• Unauthorized access to a member's account due to the member's own negligence.
• Temporary service disruptions during platform maintenance or upgrades.

Jalilive is committed to delivering the highest quality service at all times; however, Jalilive's liability for losses arising from technical issues or external factors is limited.

11 Terms Updates

Jalilive reserves the right to partially or fully update these Terms and Conditions at any time. When changes are made:

• Members will be notified of significant changes via email or app notification before they take effect.
• Updated terms take effect 7 days after publication on the website.
• Continued use of the platform after any changes constitutes acceptance of the updated terms.
• If you object to the updated terms, you may close your account before they take effect.

12 Contact

If you have any questions or complaints regarding these Terms and Conditions, please contact the Jalilive support team:

• Live Chat: Active 24 hours, 7 days a week
• Email: [email protected]
• Language: Support is available in Bengali and English.

Emails are usually answered within 24 hours. For urgent matters, please use live chat.